At Godwin Austen Solicitors, we are committed to offering clear, transparent, and competitive pricing alongside a high standard of legal service. We understand the importance of transparency in building trust and ensuring clients are fully informed about potential costs from the outset. Our services comply with the Solicitors Regulation Authority (SRA) transparency rules, providing clients with essential information on fees, likely timescales, and the scope of our services.
Some matters may require additional costs, known as disbursements, which are separate from our legal fees. Disbursements may include charges for:
We will inform you in advance of any likely disbursements related to your case and secure your approval before incurring these costs on your behalf. All disbursements will be listed and clearly itemised in your invoices. These disbursements are payable by the clients and are not included in our fees.
We are dedicated to delivering a high standard of service, offering clients both legal expertise and personal support throughout their matter. Here’s what you can expect:
Initial Consultation
In an initial consultation, we’ll review your situation and determine how we can assist. During this meeting, we’ll provide an outline of likely fees, timescales, and any additional information relevant to your case.
Scope of Work
For each engagement, we will outline the scope of work, defining what is included and any potential limitations or factors that may affect the final cost.
Regular Updates
Throughout the course of your matter, we provide regular updates on progress, any changes to estimated costs, and anticipated completion timescales.
Clear Invoicing
Our invoices are transparent and easy to understand, detailing all charges, including any disbursements, to ensure complete clarity.
While each case is unique, we strive to provide accurate timescales for completion based on our experience. Timescales may vary depending on the complexity of the matter, responsiveness of other parties, and court processing times. We will keep you informed of any developments that may impact timelines, ensuring you are always aware of the progress and likely completion date of your matter.
We are committed to client satisfaction and take all feedback seriously. If you have any concerns about our fees or service, we encourage you to contact us promptly. We have a formal complaints procedure in place and will work to resolve your concerns fairly and efficiently.
To discuss your legal needs and receive a tailored quote, please contact us by phone, email, or via our online enquiry form. Our team is happy to answer any questions you may have regarding fees, timescales, or the services we offer.
